1. Introduction
D&A Properties is committed to protecting your personal data in compliance with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) and applicable regulations.
This Privacy Policy explains how we collect, use, disclose, store, and protect your personal data when you interact with our website, services, or communications.
By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Personal Data We Collect
We may collect and process the following categories of personal data:
- Identification Data: Name, nationality, passport or Emirates ID details (where legally required)
- Contact Data: Phone number, email address, residential address
- Financial Data: Banking or payment-related information for transactions or mortgage facilitation
- Property & Investment Data: Property preferences, transaction history, investment objectives
- Residency & Visa Data: Information required for Golden Visa assistance
- Technical Data: IP address, browser type, device information, cookies, and website usage data
3. Lawful Basis for Processing
We process personal data based on one or more of the following lawful bases under UAE PDPL:
- Your explicit consent
- Performance of a contract or pre-contractual obligations
- Compliance with legal or regulatory obligations
- Legitimate business interests that do not override your rights
4. Purpose of Data Collection
Your personal data is collected and used for the following purposes:
- Providing real estate brokerage services (off-plan, secondary market, land, and JV transactions)
- Mortgage facilitation and financial coordination
- Golden Visa and residency support services
- Client onboarding, verification, and due diligence
- Marketing communications (where consent is provided)
- Improving our website, services, and customer experience
- Compliance with UAE laws and regulatory requirements
5. Data Sharing & Disclosure
We may share your personal data only when necessary with:
- UAE government authorities and regulators
- Property developers, sellers, buyers, and joint venture partners
- Banks, mortgage providers, and financial institutions
- Legal, compliance, and professional advisors
- IT and data hosting service providers
All third parties are required to maintain confidentiality and data protection standards in accordance with UAE law.
6. Cross-Border Data Transfers
Where personal data is transferred outside the UAE, D&A Properties ensures appropriate safeguards are in place in compliance with UAE PDPL requirements.
7. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal, regulatory, or contractual obligations.
8. Your Rights
Under UAE Data Protection Law, you have the right to:
- Access your personal data
- Request correction or updating of inaccurate data
- Request deletion of personal data (subject to legal limitations)
- Withdraw consent at any time
- Object to certain processing activities
Requests may be submitted using the contact details provided by D&A Properties.
9. Data Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.
10. Cookies Policy
Our website may use cookies to enhance user experience and analyze website performance. You may manage or disable cookies through your browser settings.
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on our website with a revised effective date.